Responsible Gambling

Set limits before you play

Personal Limits let you control deposits, losses and wagers for a day, week or month. A lower limit takes effect at once. Raising a limit needs e-mail confirmation, and the new value starts only once your current limit of that kind has run out.

A loss limit is calculated from your initial deposit, not winnings linked to that deposit. Crypto payments do not always respect a deposit limit, so if you want a firm cap on deposits, pay with another method and add our other tools.

You can also set a session limit from 6 minutes. It takes effect immediately and logs you out when the chosen time is reached.

Take a cooling-off period

The break can last a week, a month, three months or half a year. The break begins immediately and your account reactivates automatically when it ends. During the break, you cannot make fiat deposits and you will not receive promotions. Some crypto deposits may still be processed because of their technical nature. You may withdraw your remaining funds.

Loss and wager limits do not cover sports bets. A cooling-off period also does not prevent sports bets when you already have an available balance.

Exclude yourself

Self-exclusion runs for six or nine months, for a year, or with no end date. Your account is disabled immediately and promotions stop for the selected period. You cannot make fiat deposits. A crypto transaction may still be processed, and remaining funds can be withdrawn manually through support. Payments remain subject to our withdrawal limits and any required verification.

You can set self-exclusion through your account or request it by e-mail at [email protected]. During self-exclusion, you cannot log in to request a withdrawal. E-mail support to start the withdrawal of a remaining balance.

Could gambling be becoming a problem

Possible signs include spending excessive time playing, making frequent large deposits without reasonable control, and repeatedly asking to increase limits. We screen for these signs under our internal rules. If we identify them, we may close your account and suspend access to gambling.

Use the tools before losses become difficult to manage. Support can help you choose a limit, cooling-off period or self-exclusion.

Protect minors

We accept only players aged 18 or over. We may request proof of age and deny access when a person has not reached the legal gambling age.

Parents and guardians can use filtering software to limit access to gambling services. CyberPatrol, GamBlock and Net Nanny are examples of such software.

Find outside help

Independent support is available from Gamblers Anonymous and Gambling Therapy.